Firebrand Live ("We") are committed to protecting and respecting your privacy.
BY VISITING THIS WEBSITE (THE "SITE") YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES DESCRIBED IN THIS POLICY (INCLUDING AS UPDATED OR AMENDED FROM TIME TO TIME). IF, FOR ANY REASON, YOU DO NOT AGREE TO THE TERMS OF THIS POLICY, PLEASE STOP USING THE SITE IMMEDIATELY.
This Site is operated by Firebrand Live.
When you use the Site or contact us we may collect and process the following data about you:
Information you give us, including:
- Forms filled out by you on the Site;
- Content of correspondence with us;
- Site registration;
- Orders placed on the Site;
- Participation in discussion boards or other social media functions on the Site;
- Information from social media or other platforms when you sign on to or otherwise link our Sites with your Facebook, Twitter, Spotify, Google, Instagram, Tumblr or other online account "Connected Account";
- Entering a competition, promotion or survey;
- Reporting a problem or requesting support for the Site.
The information you give us may include your name, address, e-mail address and phone number, date of birth, payment information, personal description, photographs or images or comments.
Information we collect about you:
With regard to each of your visits to our Site we may automatically collect the following information:
- Technical information, including IP address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- Information about your visit, including the full URL clickstream to, through and from our Site (including date and time);
- Pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
We may receive information about you from other third party vendors.
Third party business partners and vendors such as technical, payment and delivery services, advertising networks, analytics providers, search information providers, or other service providers may provide information about you when performing their services for us.
We may use third parties to supplement information we collect about you.
Information we receive from Connected Accounts with your consent may include email address, first and last name, location (hometown and country), gender, date of birth, likes, content played, posts or other activity. Please review your Connected Account privacy settings to control what information is provided to us through this option.
We may use information held about you in the following ways:
- To provide our Sites to you, including internal operations, troubleshooting, data analysis, testing, research, security, safety, and statistical purposes;
- To provide you with information about Firebrand Live artists, content, or promotions;
- To provide you, or permit selected third parties to provide you, with information about goods or services, including through interest-based advertising;
- To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
- To improve our Site to ensure that content is presented in the most effective manner for you and for your computer;
- To notify you about changes to our Sites or to manage your access to the Sites;
- To respond to your queries;
- To allow you to interact with our Site, for example by posting comments;
- To allow you to share information from our Site on third party social media platforms;
- To comply with legal and regulatory requirements.
Information we receive from other sources.
- We may combine information we receive from other sources with information you give to us and information we collect about you. We may use this combined information for the purposes set out above;
We may share your personal information with selected third parties including:
- Business partners, suppliers, vendors, and sub-contractors who enable us to operate the Sites or to provide you with a product or service;
- Business partners, suppliers and sub-contractors to provide you with advertisements or other information about promotions and offers we believe may interest you;
- Third party partners who conduct joint marketing, product or services activities with Firebrand Live, including information Firebrand Live collects outside the joint activities, where such disclosure is permitted by applicable law and where you have not opted out as described in “YOUR RIGHTS AND CHOICES” below;
- Aggregated, anonymized, or pseudonymized (de-linked from personally identifiable information) data to advertisers, advertising networks and social networks that require the data to select and serve relevant advertisements to you and others. We may also use aggregate information to help advertisers reach the kind of audience they want to target. We may make use of information we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience;
- Firebrand Live work with selected third party companies that provide a broad range of online solutions. It is sometimes necessary for Firebrand Live to provide these companies with access to limited personal information about our users. In such cases Firebrand Live will share only the personal information required to for these companies to perform their functions and will not allow them to use this data for any other purposes;
- Analytics and search engine providers that assist us in the improvement and optimization of our Site;
- To any other third party with your prior consent to do so
The security of your personal information is important to us. We have implemented appropriate technical, administrative, and physical controls to protect information about you. Where we have given you (or where you have chosen) a password, which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
You may view and opt-out of tracking cookies for any company that participates in the Digital Advertising Alliance Consumer Choice program at http://www.aboutads.info/choices/
This Site is not directed toward children under 13 years of age nor does Firebrand Live knowingly collect information from children under 13 without parental consent and in compliance with applicable laws.
You can find more information on how to protect your kids online from the FTC at https://www.consumer.ftc.gov/topics/protecting-kids-online
You may have the right to request information about our use of your information or opt out of certain uses. You may exercise your rights at any time by submitting an inquiry here or contacting us as described in the “Contact” section below. Your rights may include:
- Requesting a copy of the personal information held by Firebrand Live LLC about you, the purpose of the processing, correction or updating of incorrect data, information regarding recipients of personal information about you, and blocking and deletion of personal information. We may require proof of identity before fulfilling such requests.
- If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page.
- In some cases you may have the right to request information about, and opt out of, disclosures of your information to third parties for the third party’s own purposes.
We will retain and use your information for as long as reasonably necessary to provide the services to you, while your account is active, and to comply with our legal obligations, resolve disputes, and enforce our agreements.
California residents may have the right to request information regarding the disclosure of personal information to third parties for the third parties’ direct marketing purposes. To make such a request, contact us as described in the “Contact” section below.
Firebrand Live does not share your personal information with third parties other than as described in this policy or with your consent.
PO BOX 26689
LA, CA 90026
PO BOX 26689
LA, CA 90026
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
You can find more information about the types of cookies we use and the purposes for which we use them in the table below:
COOKIE TYPE AND PURPOSE
These cookies are essential in order to enable you to browse our Site and use its features. The information collected by these cookies relate to the operation of our Site, for example website scripting language and security tokens to maintain secure areas of our Site.
Performance / Analytics
These cookies collect anonymous information about how you use our Site, for example which pages you visit most often, whether you receive any error messages, and how you arrived at our Site. Information collected by these cookies is used only to improve your use of our Site and never to identify you. Third-party providers of web traffic analysis services, such as Google Analytics, sometimes place these cookies.
These cookies remember choices you make, for example the country you visit our Site from, your language and any changes you have made to text size or other parts of web pages that you can customize, in order to improve your experience of our Site and to make your visits more tailored and enjoyable. The information these cookies collect may be anonymized and cannot be used to track your browsing activity on other websites.
Targeting or Advertising
These cookies collect information about your browsing habits and inferred interests in order to make advertising more relevant to you. They are also used to limit the number of times you see an advert, as well as to measure the effectiveness of an advertising campaign. Third-party advertising networks usually place these cookies. They remember the other websites that you visit and this information is shared with third-party organizations, for example advertisers.
These cookies allow you to share what you’ve been doing on our Site with social media organizations such as Facebook and Twitter. These cookies are not within our control. Please refer to the privacy policies of these organizations for how their cookies work.
(i) to collect anonymized data on users behavior on the site. We may also capture what site a user has come from and what site they go to and also some demographic data (e.g. the user’s location) and we may use that data to analyze user behavior across multiple sites;
(ii) to categorize pools of users (on an anonymized basis) based on demographic and/or behavioral data and use this to, (1) target our advertising to cookie-ed users on third party websites and Firebrand Live websites, and (2) use that data to allow targeted third party advertising to categorized cookie-ed users either in respect of advertising placement Firebrand Live has bought/placed and targeted to users on behalf of third parties or in respect of advertising bought/placed by third parties and targeted to cookie pools Firebrand Live has "sold" to these third parties.
Our Sites may use specific Google Analytics features including remarketing (advertising our products to you after you have visited our Sites); demographics and interest reporting (obtaining general demographic and interest information from Google); and impression reporting (information on the impact of our advertisements). You may opt out of Google Analytics here
Most internet browsers are automatically set up to accept cookies. If you want to refuse or delete any cookies (or similar technologies), please refer to the help and support area on your internet browser for instructions on how to block or delete cookies. Please note you may not be able to take advantage of all the features of our Site, including certain personalized features, if you delete or disable cookies.
You may view and opt-out of tracking cookies for any company that participates in the Digital Advertising Alliance Consumer Choice program at http://www.aboutads.info/choices/.
Web Beacons and other Tracking Technologies
We, or our third party partners, may employ a software technology called web beacons (also known as web bugs, clear gifs or pixels) which helps us understand what content is effective, for example by counting the number of users who have visited these pages. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to let us know when content is viewed. In contrast to cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on web pages. We, or our third party partners, may tie the information gathered by web beacons to the other information we collect about you.